is excellence riviera cancun safe

When we stayed there in the rooms there were 4 bottles of spirits. Over the years, The Excellence Collection has been working hard to replace the standard forms of power in our Mexican resorts with pure green energy. The Green Energy Goals of Our Corporate Social Responsibility in Our Maroma, a Belmond Hotel, Riviera Maya - pleasantholidays.com It has lovely sea views and is located in a small corner of the resort. However, I don't know what connections they have, but 10 minutes later we were talking to an airline agent. The test was fast and easy (its the stick in nose test). They havent been too bad overall, mainly just drunk, loud, and playing music at all hours of the day. Overall, we plan to return next winter and think weve found a perfect spot!! It was a bit stinky at times though. Dear guest, First and foremost, we would like to thank you for choosing Excellence Riviera Cancun as host of your honeymoon destination and for taking the time to share this review with the TripAdvisor community. Yes, guests have access to a pool, a fitness center, and a sauna during their stay. Staff & Service: This is why Excellence is always worth it over other resorts. Yes, free parking is available to guests. So, is it safe to take a taxi in Cancun? Dear guest,First and foremost, we would like to thank you for choosing Excellence Riviera Cancun and for taking the time to share this review with other travelers.We are pleased to know the services you enjoyed throughout your holidays staying at our property, although we are sorry to read that there are a few things we need to work on, as The Excellence Collection is recognized for achieving superior quality in appearance and maintenance of our properties and facilities, just as many other attributes that enable us to provide the supreme Luxury all-inclusive experience. The swim up suites are perfect. The entire staff at the resort wore masks the entire time. Dear guest,First of all, we would like to thank you for your recent stay at Excellence Riviera Cancun and for taking the time to share this review with other travelers.We are very delighted to read that we were able to exceed your expectations in all areas we pay attention to, and above all our attentive staff who made your stay more comfortable. 1.6 miles from Excellence Riviera Cancun Free Wifi Pool All Inclusive Azul Beach Resort Riviera Cancun View Hotel 14,786 reviews 1.6 miles from Excellence Riviera Cancun Free Wifi Free parking Visit hotel website View more hotels in Puerto Morelos Excellent Poor 22,400 - 22,405 of 24,097 reviews djqueen Vancouver 34 78 Reviewed February 9, 2007 The location is more secluded, but it is well located if you want to do excursions like the Chichen Itza. While this is a nice reprieve, the numbers remain concerning. For more on things to do and see in Puerto Morelos, check out this great article by SheSaveSheTravel.com. Plus, makeup and hairstyling for the bride. It has been a pleasure having you with us and we look forward to seeing you back soon. Overview. A choice of five upscale suite concepts: spa or garden view, ocean view, swim up, rooftop, and imperial suites. Like clockwork, the next day Jorge had the drinks queued up before we even had to ask. The room is spacious with a King-sized bed, living area, Jacuzzi, and a balcony. 6 total swimming pools, including 1 handicap accessible pool and 1 Excellence Club pool 3 whirlpools in the pool areas, including 1 for Excellence Club Normally, the evening entertainment is not our cup of tea, but after a few drinks, we can get on board. I'm looking for some suggestions of places to play, and the. However, this time the staff helped us out with their amazing dedication more than usual and thought thanking them with a review was necessary. Would recommend to everyone. Offers; Suites; Deluxe Airport Transfers; Resort Map; . All the house wine is the same at every bar and restaurant and it's really bad. We assure you that we will continue working hard in this direction to have more guests satisfied with the outstanding service our guests expect from us. We really liked the Italian offering here. We also noticed that there was a large volume of staff working throughout the resort. Our 4th getaway to the Excellence Riviera Cancun. It was handled beautifully with no issues at all. Out of these cookies, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. The grounds (and beach) were impeccable, the staff was above and beyond helpful, and the food was delicious. We could comfortably stream videos and make video calls without dropping. The main steakhouse in the resort was pretty underwhelmed by this offering. The location of this restaurant is really lovely. We are delighted to read that our All-Inclusive luxury resort exceeded your expectations in all aspects that are taken care of. The entire staff at the resort wore masks the entire time. You can plan ahead for the restaurants youll visit and when since some close one or two days a week. Their attitude is intended to exceed our guests highest expectations and provide them a service as personalized as possible.We look forward to welcoming you back soon and have another opportunity to pamper you with our superb service. We highly recommend the resort and have found few that can compare.More. If you have a longer trip, it is definitely worth it for all the small extras. The atmosphere in Las Olas was also buzzing, which always adds to the experience. Its between the areas of Playa Del Carmen and Cancun town. It has been a pleasure having you with us and we look forward to hosting you back soon. What food & drink options are available at Excellence Riviera Cancun? So, if you value privacy the Excellence club might be for you. #1 of 10 all-inclusives in Puerto Morelos, Carretera Federal 307 Chetumal-Puerto Juarez Mz 7, Lote 1, 11, Puerto Morelos 77580 Mexico. Please note, they provided us a tablet our first night at dinner when we were surprised by the change.Bars/Drinks: As always, all inclusive includes everything. As a luxurious all-inclusive resort, we take care of every single detail in order to provide an unforgettable guest experience and exceed its expectations, this is why our Chefs and bartenders have created a varied assortment of options to please every type of palate. The driver was friendly andWe never leave reviews, because all the other great reviews are true about this place. The bartenders can make change, but this is something we wished wed done to avoid needing to ask for this each day. Again, this service differentiated the Excellence and made the experience incredible. They taught us some Spanish phrases and talked about Bollywood! The Excellence Collection has always prided itself on its expert-led health and safety processes, and the new post-Covid protocols will be a simple extension of what the brand has always provided for its guests. The oldest country in the Americas. All of the shows were amazing. 18+. The. We hope to come back in the next few years! the food was lacking flavor and again overcooked. They no longer give you menus at the restaurants, probably for safety. Taxes and fees that are shown are estimates only. This is definitely a more remote location compared to the resorts in the Playa Mujeres location, so if youre wanting to get out in the clubs of Cancun or do some shopping then this might not be the right location foryou. It is not necessary. See 24,070 traveller reviews, 26,421 candid photos, and great deals for Excellence Riviera Cancun, ranked #2 of 47 hotels in Riviera Maya and rated 4.5 of 5 at Tripadvisor. Youll be escorted to your room and your bags will be with you momentarily. The bartenders are great and fast. Stocked Mini-bar with all of the goodies you could ever need. From the service to the food and the amenities on offer, this place is the perfect spot to unwind and relax. The breakfast buffet, it was ok. What was an undiscovered treasure was room service - truly excellent. Excellence Riviera Cancun - Adults Only All Inclusive is an all-inclusive property. However, guests are not required to wear a mask anywhere, but there is space available everywhere. Each morning we were greeted and personally escorted to our beach chairs, staff knowing our names, bringing us drinks, snacks, very attentive. All of this was done outside what I consider normal business hours. Dear guest, First and foremost, we would like to thank you for your recent stay at Excellence Riviera Cancun and for taking the time to share this review with the TripAdvisor community. Pools are warm. Alejandro at the bar with the pizza oven is great too. They absolutely did their best to clean it each and everyday. When we arrived and those big wooden front doors opened to let us in, we knew we were home again! Please, receive our warmest regards from The Excellence Collection. We really enjoyed the butter chicken and the onion bhajis. This is the place to be if there is any game or sporting event. Before you go, Id recommend downloading the Excellence app. The only downsides were those completely out of the Excellences control: seaweed and the commute back to the airport. Our driver wore a mask and we did too in the enclosed space. The famous Chitzen Itza is just a few hours away and is well worth a visit. How much is a taxi from Cancun Airport to Riviera Maya? - 2023 It is also lovely to know how memorable was your getaway due to the good food quality you encountered at any restaurant you attended. The aesthetic of the restaurant is lovely with white linen tablecloths and beautifully chosen furniture. Excellence Riviera Cancun. Its a very smooth process. The Excellence Collection will be providing COVID-19 antigen or PCR tests to guests with a return flight to a country that requires proof of a negative result. All of the team members go above and beyond for service. While these areas wont be completely private there are definitely a lot fewer people in these areas. Does Excellence Riviera Cancun have airport transportation? The standard and variety of food on offer was really top quality. Throughout the day there was a slate of events on from table tennis tournaments to cooking classes there are an array of things to keep you occupied throughout the day. We will forward your kind words to our team, especially the members you gave a special shout out, who will be delighted to hear that from you. Prices are calculated as of 20/02/2023 based on a check-in date of 05/03/2023. The spicy red sauce that was described to be in the Buro Callejero has zero kick which was disappointing. At Excellence resorts, there is a wide range of rooms on offer. Kind of a let down. My wife and I will be staying at the Excellence Riviera Cancun for 5 nights, and I'd like to play golf for a couple of those days. We at InspoVacay prefer a more condensed offering. If you want to grab yourself a deal there are daily offers that are available. Im currently at ERC (July again) and the vibe is completely different. Other than requiring masks the Cancun airport was operating like it always has. 6 meandering pools and an immaculate white sand beach. We talk about changes to the resort, our experience. It hits the ball out of the park on the complete slate of elements we look for in a top-class all-inclusive resort. There is a lot of heritage and history in this part of the world. Spice was the best meal we had there. We booked an excellence club 2 story room both times, excellence club is the adult only building. We estimate they took away about 25% of the pool chairs and restaurant seats. The beach was very clean, they do a good job cleaning up trash compared to other resorts while we walked down the shore. This wine tastes bad. We went to the concierge and they printed out results for us, which they already had tied to our room. 5th time and 5 stars again - Review of Excellence Riviera Cancun The pools are kept very clean, we noticed the staff doing tests on the water every night. The grounds are gorgeous. Excellence Riviera Cancun - UPDATED 2023 Prices, Reviews & Photos Either on the beach or poolside, the waiters will frequently check on you and offer you drinks and lunchsometimes, theyll bring another round without you even needing to ask! That combined with all the staff wearing masks makes communication a little more cumbersome compared to past trips. The breakfast and lunch options were nice and the perfect spot for a mid-tanning meal. Airport - Arrival was quick and easy. However, the shuttle driver made this long drive enjoyable, conversational, and still a positive experience. The service was that of a 5-star resort and the staff were genuinely just friendly, which was great to see and made you feel so much more at ease. - See 24,102 traveler reviews, 26,126 candid photos, and great deals for Excellence Riviera Cancun at Tripadvisor. We visited Excellence Riviera Cancun - again - for the ninth time since 2015. The focus is on keeping you safe. The restaurant was aesthetically designed in a minimalist Japanese vibe and the food was really good quality. If everybody just left them in the water when not in use, there would be more than enough available. We have been to various Excellence resorts multiple times before, including this one, and they are always amazing. Too many photo ops to mention!The meh.Food. Excellence Riviera Cancun - Adults Only All Inclusive I can't decide on ERC or EPM. When we stayed in late 2017, we were in an Excellence Club Junior suite and stayed for a week. Other than requiring masks the Cancun airport was operating like it always has. See more questions & answers about this hotel from the Tripadvisor community. The seaweed on the beach can pile up, despite the staffs removal on multiple intervals each day. A comment about the blue pool floats, please don't hoard them. What are some restaurants close to Excellence Riviera Cancun? Always one of our favorite restaurants when we visit Excellence resorts. Although we stayed pre-COVID, as we mentioned the resort was exceptionally clean. Package deal Contact accommodation for availability. Lock in the lowest price from these sites. Juarez, Km 324 - 342, Mza. Airport - Arrival was quick and easy. Speaking of buiding, we stayed in 7065 - noise level is about a 8 until after 11pm. Room rates include meals and beverages at onsite restaurants and bars. Lobster House in particular was so disappointing - every dish containing lobster was overcooked so it just tasted like rubber. My Wife and I spent a week for our honeymoon. Plan to use the bathroom before leaving, because there is nowhere to stop along the way! This category only includes cookies that ensures basic functionalities and security features of the website. Other amenities offered include a business center, laundry services, and airport transfers. Due to the spread-out nature of the beach, this was our go-to spot for relaxing throughout the day. The housekeeping team was super-efficient. The level of service and attention to detail was unparalleled. However, guests are not required to wear a mask anywhere, but there is space available everywhere. Generally speaking, the Cancun Hotel Zone is very safe for families. Whats included in the all-inclusive package. We made our way down to the beach every day around 11:00, and had no problems finding chairs. The Excellence Riviera Cancun's offers 19,695 square feet of meeting and event space, including a grand ballroom and outdoor venues. housekeeping team cleaned twice a day, and we always had fresh towels. A bottle of Jose Cuervo tequila, Captain Morgans Rum, Smirnoff Vodka, and a bottle of red wine. I never waited more than a moment for one of them to serve me. Entertainment & Activities There is entertainment all day and night at Excellence Riviera Cancun. Please see our partners for more details. The resort and rooms are beautiful. We didnt see any rubbish anywhere in the resort and on the occasion when a drink was spilled the staff was on hand to clean it up immediately. Federal 307 Chet-Pto. Excellence Riviera Cancun - Adults Only All Inclusive - Hotels Excellence Riviera Cancun - A Comprehensive Review We actually never ran out of anything. Excellence Riviera Cancun - Adults Only All Inclusive 9.4/10 Exceptional See all 1,026 reviews Popular amenities On private beach Pool Free WiFi Breakfast included Parking included All-inclusive Carr. This is how each of our Cancun and Riviera Maya resorts did in 2022. Taxes and fees that are shown are estimates only. It is a very positive change when you see how much trash ends up in the ocean. We ordered the Mole and the Buro Callejero and they were both bland and under seasoned. Share. Nonetheless, we would like to mention that there is a pillow menu, which every guest can choose from according to their needs. Also located in Spice is a Hibachi experience. They even take the time for issues like crunchy bacon vs chewy if you have a preference. Excellence Riviera Cancun - Tripadvisor Excellence Riviera Cancun is recognized for paying attention to detail since the attitude of our staff is intended to exceed our guests highest expectations and provide them a service as personalized as possible. Juan at the martini bar is the best bartender. We are delighted to hear from you that we are able to exceed your expectations in all aspects, which are carefully taken care of, and you enjoyed your stay with us thank you to the outstanding service provided by our lovely colleagues, who went above and beyond to make you feel pampered since their attitude is intended to exceed the expectations of all our guests and provide them with a memorable guest experience. The resort was apparently full, but it really didn't feel like it. Located a short 20-minute drive from the airport, it really is the perfect location for a secluded feeling holiday that is actually quite close to amenities. Open for breakfast, lunch, and dinner, this was actually a place we frequented quite a bit for breakfast. We don't do repeat's on any other holidays we take, but there's so much about ERC that makes us come back again and again. It would be nice to have some fans to help with sweating, but not that big of a deal. Why Playa Mujeres Should Be Your Next Vacation Destination A world of exciting flavors awaits at Excellence Riviera Cancun, where ten of the best restaurants in the Riviera Maya await. Does the Excellence Riviera Cancun offer a shuttle service from the Airport. Please, receive our warmest regards from The Excellence Collection. The service was incredible but I assume you'll get that at any of the excellence collection resorts. Review collected in partnership with this hotel. We definitely appreciate your understanding with regard to our staff members do all their best in order to remove the seaweed on a daily basis, however, it has taken us by surprise how much we have had this year. This year we went with friends who did not upgrade to the excellence package and realized there was absolutely no difference in service. Masks are required on flights and airport. We interacted with dozens of excellence team members and all were happy, eager to assist, and seemed genuinely concerned with your experience. The pork was so succulent and delicious. Also, there are dress codes at the restaurants, so you can see the attire needed in the app and pack accordingly. There is a capacity limit for safety reasons, so you might have to wait outside for a few minutes depending on the time of day. We appreciate all of your hard work in ensuring our vacation was top notch. Excellence Riviera Cancun: 5th time and 5 stars again - See 24,097 traveler reviews, 26,126 candid photos, and great deals for Excellence Riviera Cancun at Tripadvisor. Its the perfect spot for a romantic dinner. A big change, they no longer provide straws. These cookies will be stored in your browser only with your consent. The typical go-tos for bar food such as Nachos, Burgers, and Tacos are available. The resort has everything you could imagine for a relaxing getaway. The staff knew exactly what we needed and got the job done. The cuisine has so much variety, the drinks are made to the standard you expect. What you need to know about Excellence Riviera Cancun & Traveling in You name it and they have it. We look forward to welcoming you back soon to your home away from home. This expert agency provides consulting, auditing, and training in the most exacting health standards throughout all hotel departments. Excellence Riviera Cancun : FULL TOUR & REVIEW! - YouTube To avoid international calling on our phones we contacted the front desk to ask if can use the room phone. Which room amenities are available at Excellence Riviera Cancun? The Mole was ok, but honestly, we felt like this was something that we could do a better job at in our kitchen and we are in no way chefs. A. Riviera Cancun is located around 10 miles from the main Cancun party area, so if that is your vibe you can still get a Taxi out there. Add to that the drinks available in the mini bar in your rooms as well as the bottles available for your own consumption.