Princess Cruises' Refund* and Cancellation Policy for COVID-19 Plan a Cruise Find Cruises & Cruisetours Cruise Deals Learn About Cruising Cruise with Confidence New to Cruising Why Princess? However, like others in the global travel industry we have experienced some labor challenges.. The good news is impacted guests have the option for a replacement voyage departing in 2022 or 2023 but departing out of Los Angeles, California, rather than San Diego. Thanks for your update - we just made the decision to cancel Majestic Feb 19. Cruise with Confidence is 30+ days prior to sailing, and needs someone to be Covid Positive within 30 Days? In the event an FCD had reached its expiration date since being applied,please contact our Customer Relations team to have the OBC reinstated. Princess has temporarily revised its final payment dates and cancellation policies for cruises departing up to 15 October 2020. Millions of travelers rely on Cruise Hive in the United States, Europe, Australia, and around the world. Received Princess notification of my cruise they cancelled. More Cancellations: Due to a full ship charter on Regal Princess on July 30, 2022, we will be cancelling the following cruises: The Best of the Mediterranean 21-day cruise departing July 16, 2022 Mediterranean with Greece Isles, France & Turkey 14-day cruise departing July 23, 2022 The Best of the Mediterranean 21-day cruise departing July 23, 2022 Mediterranean with Greece . Cruise Hive was established back in 2008 and among the earliest blogs in the industry. Princess Cruises has extended its Book with Confidence policy to summer 2022 sailings, including all cruises departing through September 30, 2022, for all bookings made by March 2, 2022. Captain's Circle Loyalty Tiers Cruise Advice Top 10 New Cruiser FAQ Cruise Destinations Destinations Overview Alaska Asia Australia & New Zealand FCCs cannot be used for onboard expenses (including but not limited to shore excursions, crew incentives or other optional programs or services). See what you need to do before and while you sail to stay healthy at sea. So we opted to not wait and canceled outside the 30 days. Future Cruise Discounts (FCCs with type discount) are non-refundable and non-transferable and can only be used against an individual guests cruise fare. If you booked Restricted Air, the airline will decide whether it will issue you a flight credit. Royal Caribbean | Cruise with Confidence - Cruises.com As of today, which is only about 2 weeks after canceling, I do not see that Princess FCC on my record. Hopefully folks will continue to update this thread with how and when they canceled, what was refunded, and what went to their credit card and what went toward a FCC with an expiration date. They will receive 100% of the cruise fare paid in the form of FCC. Guests who choose to transfer their booking to one of the replacement voyages will have $100 onboard spending money per person, and the added benefit of knowing their current cruise fare will be protected. Princess Cruises Cancellation Policy - cruiselifestyle.co.uk CC Help Jenn With the Princess Promise, if youre not happy with our onboard service, well make it right or refund the value of that service. Fortunately that was was rebooked but where's my air?? Future Cruise Credits (FCC(s)) may be awarded to guests for many reasons, including if their cruise is cancelled. In some cases, if you use insurance to cancel the cruise, it can be used up to a year later. Actually I do see by doing a cruise search that the Diamond has a restart date of March 24, 2023 from Japan. Maybe it will reappear in 2024 but we were not given a choice. Cruise Lines Adjust Policies for Early 2022 Sailings Before you sail, your Onboard Credit can be used to purchase shore excursions online through Cruise Personalizer. If you do not have the original card, contact Princess Cruises Gift Card Customer Service at giftcardsupport@princesscruises.com or 1-855-426-0168, and a new Princess Cruises Gift Card will be sent to you. Posted 13 hours ago. The Princess Cruises cancellation policy has revised its final payment dates for cruises departing up to October 15, 2020. If I'm out the insurance and deposit no sweat. Thats no fun. The second option will be a full refund of the cruise fare amount, and this must be requested using an online form by July 15, 2022. The flexible program allows guests to make summer travel plans with confidence knowing that if plans change, their cruise vacation is protected. The March 12th, 19th, and 26th 2022 sailings for Sky Princess have all been removed from the Princess system pending redeployment. I'll be happy to get anything back with a FCC. By the end of Feb 2022 "things" could be much better and I might regret canceling. View Details & List of Affected Cruise (PDF), When I saw the title I thought surely that this was the announcement about the Baltic cruises on the Enchanted. And how long is that Princess future cruise credit valid? Assistance is there for you, 24 hours a day, 7 days a week, anywhere in the world. Cruise Cancellation Policies Due To CDC | Princess Cruises - YouTube Sickness Medical Expense: Up to $10,000 ($20,000 with the Platinum plan) if you become sick while traveling. SANTA CLARITA, Calif.,(January 17, 2022)Its never too early to start planning for much-anticipated summer vacations, and Princess Cruises is giving guests an added level of comfort when they book a cruise with the extension of the Book with Confidence program, and extended health and safety protocols. Need help? For those that paid with prior FCCs, how was the new FCC plus CC total calculated? Information on Impacted & Cancelled Cruises - Princess Cruises Princess New Cancellations as of March 14th 2022 By LACruiser88, March 14 in Princess Cruises Share Followers 6 1 2 Next Page 1 of 2 LACruiser88 Rare 2k October 4, 2012 Woodland Hills, Ca. Wow. . Princess will refund the cancellation fees (up to the full value of the cruise vacation) if you have to cancel your trip because of a specified reason such as illness, injury or death of yourself, a traveling companion or either of your immediate family members. If you need to cancel for any reason not listed in the plan, under the Any Reason Cancellation Enhancement feature, youll receive 75% of the cancellation fee amount in the form of future cruise credits under our Standard plan and 100% under the Platinum plan. As of right now they have the Coral, Grand and the Majestic in Australia later this year. Baggage/Personal Effects: Up to $1,500 ($3,000 with the Platinum plan) if your stuff is lost, stolen or damaged. COVID-19 Guest Protocols, FAQs + More at Carnival Cruise Sailing Window: Sailings through September 30, 2022 Product Eligibility: New reservations made through May 31, 2022 Do you have a Princess Cruise Line Future Cruise Credit? UPDATED Cruise Cancellation Policies Due To CDC | Princess Cruises NCL Princess is always telling us to book early for the best prices. Remember I cannot confirm the date I was told (above) of December 2023; I only have my TA's word for that. CRUISE HIVE LTD 2008-2023. If you purchased Princess Vacation Protection, it will not carry over if you cancel and a new booking is made. I would hope FCC would be for what I paid for original cruise. If you are canceling your booking prior to your final payment, there is no penalty to cancel unless you have booked a specific promotion with a non-refundable deposit and/or fare. Refunds will not be given for no-shows, nor will partial refunds be given to passengers who choose to disembark a sailing early once it is underway. Passengers whose bookings began with a nonrefundable deposit will not receive the deposit amount back. If you need to cancel for specified reasons outlined in the Cancellation Fee Waiver section of the plan youll receive a refund of your cancellation fees. Princess Cruises ; Princess Casino Booking Cancellation - Question about Feeds, FCC, Vacation Protection, etc . Princess Cruises Reveals Fleet Deployments, Cancellations through April Captain's Circle Loyalty Tiers Cruise Advice Top 10 New Cruiser FAQ Cruise Destinations Destinations Overview Alaska Asia Australia & New Zealand 'Cruise With Confidence' I picked it up from previous poster . This means cancellation fees may be incurred by someone else on your booking who may or may not have applied FCCs of their own. In mid-April, Princess announced cancellation of all cruises through June 30. This did not bother me since it was the same itinerary and OBC perk from original cruise was transferred to new cruise. 19952023, The Independent Traveler, Inc. Princess New Cancellations as of March 14th 2022. If you need to cancel for any reason not listed in the plan, under the Any Reason Cancellation Enhancement feature, youll receive 75% of the cancellation fee amount in the form of future cruise credits under our Standard plan and 100% under the Platinum plan. 02. Learn all about our flexible booking options and sailing with peace of mind. In my case (I think I mentioned above, but here it is again): I had paid a non-refundable deposit of $200 about a year prior for our Feb 2022 cruise plus EZ-Fare , and bought PVP Platinum insurance in June. There is also the option for a full refund which must be requested using an online form by September 8, 2022. FCCs are non-transferrable but may be used to pay for others on the same booking. Even better, you can also apply any such credit toward many other charges on your booking, including*: Because FCC is like store credit, it can be subject to cancel fees like any other type of payment. With the extension of our Book with Confidence program, were giving cruisers the confidence to book a summer vacation now, knowing they have flexibility in case they need to alter their plans.. How Soon Before Your Cruise Can You Cancel Due to COVID-19 and Omicron? A: Princess Vacation Protection has you covered! Call 1-800-Princess or contact your Travel Advisor. Princess Casino Booking Cancellation - Cruise Critic Community Princess Cruises - Wikipedia If you have any questions about your current coverage, call your insurer, insurance agent or broker. Princess Cruises Extends Book with Confidence Policy Offering More As a result of the above deployments, published itineraries through April 2023 on Diamond Princess and Royal Princess to Japan . bronzey214. My question is has anyone used that provision to cancel "on their own", such as they just changed their mind after paying the final payment? Why do Florida residents receive cruise discounts. Sapphire Princess Cruises Canceled It's another round of cancellations from Princess Cruises, and this time it's for the Sapphire Princess. Emergency Medical Evacuation/Repatriation: Up to $50,000 ($75,000 with the Platinum Plan) in the event your medical condition requires emergency medical transportation to an appropriate medical facility or in the event of your death, provides coverage to transport your mortal remains. We're travelling with Princess and I'm disappointed. Cruise with Confidence seems the more flexible option as things stand right now. The second change the line made is. We got a credit which has to be used by the end of the year. Until we start seeing the FCC's showing on our records, there are so many unknowns. Refunds and FCCs are typically processed within 30 days of receiving the request or 30 days after the deadline for making requests, whichever comes earlier. It is available for purchase up until final payment for your trip on all Princess Cruises, Princess Cruisetours, Princess Alaska Land Tours and Princess Canadian Rockies Land Tours, and is available at two levels: Standard or Platinum. One day after Princess made their decision, but it was pretty clear down here that this decision was coming. Has anyone even heard any rumors as to whether Princess may extend the Dec 31, 2022 deadline for using FCC's? Princess Cruises: Payments and Refunds - Vacations To Go We want to make your vacation the best it can be. But even then that would only give me until Feb 2023, if the expiration was 1 calendar year from the canceled cruise date. For sailings departing on or after November 1, 2021, Princess Cruises' Cruise With Confidence program no longer applies, and refunds will be given according to the above schedule. Cruises six to nine days: $250 per person . No replacement cruise was offered for mine. All I want is for it to be moved 5 days until 1/5/23. What Is the Cancellation Policy for Princess Cruises? (Onboard credit is only applicable to guest 1 or 2 on a booking and is not applicable to upper berth guests). Princess Cruises Changing Deposit Policy in May - Cruise Fever Youll get everything youve paid back, either as a refund or FCC? Please check with your Vacations To Go cruise counselor for cancellation and refund policies for Princess cruises. Viking River Cruises Cancellation and Refund Policy Future Cruise Deposits must be used within two years from the date of purchase or the deposit amount will be refunded to the original form of payment. Princess Cruises: Effective immediately, Princess Cruises' Book with Confidence is now extended to summer 2022 cruises, including all sailings departing through September 30, 2022 (previously . I don't expect to see it for a couple of months, but I will continue to check every week or so. After final payment, cancellation fees apply; the closer you are to the sailing date, the higher the fees and the less money you'll get back. I was fearful that my 91 year old Dad may catch the virus, otherwise my husband and I would have gone. . I was at the 50% cancellation fee date, so that means half of my refund would be in FCC's and the other half back on my credit card. I think Princess also calls it Book With Confidence. If you look at the cancellation policy on Princess. If you need to book a cruise and you are waiting for your Future Cruise Credit to beapplied to your account, please call the Contact Center. For pre-cruise support, please use our Live Chator call us at 1-800-PRINCESS(1-800-774-6237). I paid the deposit at that time, and made the final payment a few weeks ago. If you are booked on a Queen Mary 2 or Queen Victoria voyage sailing before January 3 or after February 23, 2023 and wish to cancel, our standard cancelation policy applies and Cunard shall be entitled to levy a cancelation charge as a percentage of the fare paid in . That amount was the deposit I made plus the insurance I bought. I hope to never have to deal with a cancellation again. . New Booking confirmation from TA show the then current cost of the Replacement cruise rather than the cost of the original cancelled cruise. Princess Cruises officials announced earlier this week it had canceled nearly a dozen voyages to and from San Diego. Powered by Invision Community. The final balance payment date has been reduced from 90 days to 60 days prior to sailing for all cruises departing up to October 15, 2020. ALL RIGHTS RESERVED. Excursion Terms & Conditions - Princess Cruises And that FCC expires 5/1/23. Though may other Magestic cruises have been. If you do not have an official medical diagnosis, but feel unwell, you will receive a Future Cruise Credit. Princess Cruises and Holland American Line cruises are still heading to Alaska with land excursions following the cancellation of cruises. Princess Vacation Protection is not in effect until the plan cost has been paid to Princess in addition to any required cruise deposits or payments. The famous Copper River Princess Wilderness Lodge, which is used as part of cruisetour, is going to be closed from June 17 due to staffing issues, something which has proved to be an ongoing issue across the entire travel industry. Carnival Cruise Line is providing an option for passengers with cruises scheduled to sail this month to cancel. Looking at the list of when ships are restarting that is herehttps://www.princess.com/plan/cruise-with-confidence/cruise-health/frequently-asked-questions/, only the Diamond Princess doesn't have a restart date. But stranger things have happened: The time I canceled a prior Dec 2021 Princess cruise PRIOR to final payment (around last September 2021) I was refunded everything, including the insurance, but excluding the non-refundable deposit. Princess Cruises: Cruise with Confidence - Sail with More Flexibility View our Book with Confidence Cancellation Policy. Princess is extending its 'Book with Confidence' program to summer 2022 sailings, including all cruises departing through Sept. 30, 2022, for all bookings made by March 2, 2022. You can find out details of your compensation by clicking the link that matches your sail date below. The program allows guests the flexibility to change their vacation plans up to 30 days prior to the day of departure, receiving cancellation fees as a future cruise credit to then book another voyage when the time is right. Princess Medallion Class summer cruise vacations sail to incredible destinations including Alaska, the Caribbean, Mediterranean, British Isles, Scandinavia and Canada & New England. Senior Editor, News and Features. CC Help Jenn Hmmm, No paperwork yet but if its cruise with confidencethe insurance was not used. Its designed to assist booked guests if, as a result of being suspected of having or testing positive for COVID-19, or as a result of government travel restrictions put in place within 30 days of embarkation, they may be unable to travel to the cruise embarkation port, may be denied boarding, may be quarantined on board or disembarked early. Started October 12, 2018, Copyright 19952023 The Independent Traveler, Inc. You . Cruises with Princess include your food, accommodation, and entertainment. Type text, add images, blackout confidential details, add comments, highlights and more. Several Cruise Lines Extend Cancelation Policies on Cruises Open Mon-Fri 7am to 10pm, Sat-Sun 8am to 8pm, U.S. Central Time . Ill remember that for next time, or I suppose I could pursue it now. Started August 27, 2021, By Within the Book with Confidence policy, the COVID-19 Protection Program provides reassurance if cruisers are within 30 days of sailing, all the way through todisembarking fromtheir cruise. CC Help Jenn LauraS The countries' entry requirements are separate from our cruise protocols. Yep, our Pacific Coastal on Majestic in May 2023 was axed. Now if we cancel the replacement cruise, I wonder how Princess calculates FCC. In our case we had cancelled cruise and chose a Replacement cruise from Princess list. LauraS Azamara Quest. Updated October 20, 2022 We want to make your vacation the best it can be. Free expert cruise tips and news from Cruise Hive! Vaccines, Masks and Testing: What Cruise Lines Require Now (2022) Contact Us: Princess Cruises I mean I've got enough FCC to cover the Ruby, Enchanted, and half Royal. Princess Vacation Protection provides reimbursement for conditions that are stable during the 60-days prior to purchase, so if you have had no changes in your health (even if you are on continuous unchanged medication), you would be protected. At the same time, we elected to use our credit card to pay a deposit on a December 2022 cruise, because the FCC wasnt in our account yet and there were just a few cabins remaining on that cruise and we wanted to snag two with our friends. Also, if you cancel your cruise vacation and do not qualify for cash reimbursement due to an unstable medical condition prior to purchase, you will have the benefit of cancel-for-any-reason protection from Princess. On Tuesday . When it comes to Royal Princess, the cancellations impact multiple sailings. Princess Cruises - What is Included? Food, Gratuities and More The following Princess sailings have been canceled: Coral Princess Australia and New Zealand cruises departing January 27, 2022, through March 7, 2022 Royal Princess Australian sailings through March 9, 2022 Discovery Princess departures from Los Angeles through March 20, 2022 Emerald Princess Australia and New Zealand sailings through March 2022 Edit your princess cruises refund request form online. For even greater peace of mind, Princess also offers Princess Vacation Protection that will provide full vacation protection in the form of a future cruise credit or a reimbursement of the normally non-refundable cancellation fees, depending on the reason for changed plans. The cruise line has also recently changed its protocols in Alaska.
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